PRE-ORDER UPDATE: All pre-orders arriving OCT 13th-14th. As soon as your order is ready for pick up, we will give you a call and schedule a pick-up time. 

Warranty Policy

warranty

Athlos Fitness warranty applies to the original user of the product for a period specified pertaining to each individual product from the date of the purchase.

Products modified or repaired outside of Athlos Fitness shop will be void of warranty coverage. Warranties may be voided if the product is damaged due to negligent use, maintenance, storage, or handling by the user.

All warranty claims will require a picture or video to be sent specified pertaining to each individual product to info@athlosfitness.ca. From there, it will be determined if we require the product to be sent back to the Athlos Fitness warehouse or not. The purchasing party is responsible for round-trip shipping to and from Athlos Fitness warehouse for all warranty claims. However, we address each situation on a case-by-case basis. If you are dissatisfied for any reason, please contact info@athlosfitness.ca

Installation of our products is the responsibility of the buyer who assumes any liability for damage to property or injury. While every attempt is made to embody the highest degree of protection in all equipment, we cannot, however, guarantee freedom from injury. The user assumes all risk of injury due to use. All merchandise is sold on the condition, which no representative of the company can waive or change. Equipment should be inspected periodically by the user for damage and wear and tested for stability. All sporting activities carry the risk of injury to the participants. Improperly maintained equipment and inadequately supervised programs are significant contributing factors. All equipment must be thoroughly inspected and maintained to reduce the risk to the users.

This Warranty does not cover normal wear and tear on items such as, but not limited to transportation wheels, rubber grips and plastic end caps, and any other parts that can be reasonably expected to wear down. Athlos Fitness will, however, provide parts at cost and cost of shipping for replacements.


PRODUCT WARRANTY INFORMATION 

Structural welds and frames 5 years
Pins, Pulleys, Bearings, and Cables 1 year
Bumper Plates, Rubber Coated Plates, Dumbbells 1 year
Upholstery and Grips 90 Days
Barbells 1 Year